Wi-Fi network not showing up in available networks

If your home Wi-Fi network doesn't appear in the Wi-Fi list on the Lumi device connection screen, here are some troubleshooting tips:

• Please ensure that your Wi-Fi is configured properly. Verify your router and associated devices to identify any potential issues with your internet connection.
• Ensure you have a 2.4 GHz network available. The breaker sensor supports only 2.4 GHz networks, not 5 GHz networks.

Technicians will assist with device installation and app configuration during their visit. Should any issues arise during the setup process, they will provide the necessary support.

If you have any further questions, please contact us.